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Australia · For lodges, tours & activity operators

Done-for-you digital transformation for lodges, accommodation providers, tour and activity operators, and travel agents in Australia. We build booking, guest reply, and payment systems that connect to the tools you already run, and they ease the pressure of staff shortages.

Works with the tools you already use

We connect to the software you run today. Where nothing fits, we build the software you need.

  • Xero
  • MYOB
  • Rezdy
  • FareHarbor
  • Cloudbeds
  • Little Hotelier
  • SiteMinder
  • Booking.com
  • Airbnb
  • Stripe
  • Google Business Profile
  • QuickBooks
  • Zoho
  • Microsoft 365
  • Google Workspace
  • Salesforce
  • HubSpot
  • Slack
  • Notion
  • Shopify
  • SAP
  • Oracle NetSuite
  • Odoo
  • Power BI
  • Zapier

The problems we solve

Sound familiar?

  • Guests book through online travel agents, and the commission on each booking cuts into thin margins
  • Enquiries arrive by email, phone, social media, and web form, and replies wait until someone is free
  • Your booking system, your website, and your accounts do not talk to each other
  • Staff shortages mean the owner answers messages at night and checks guests in at dawn
  • Seasonal peaks bring more enquiries than the team can handle, and some guests are never answered
  • Reviews are asked for only now and then, and replies to them wait for a quiet week

Done-for-you packages

Pick the problem. We build the fix.

Every package starts with a short scoping call, so what we build fits how your business actually runs. Pricing is quoted after scoping.

Package 01

Direct Booking Setup

A booking page in your own name that shows live availability, takes deposits, and sends the guest a clear confirmation.

  • Rooms, tours, or activities with live availability, set up in or connected to your booking system
  • Deposits and full payments through Stripe
  • Confirmation and pre-arrival messages sent automatically
  • Gift voucher and group booking options where they suit you
  • Sized for small operators, so a family lodge can afford it
Package 02

Guest Reply Agent

An AI assistant that answers guest questions by message, email, and your site at any hour, and passes anything uncertain to your team to approve.

  • Answers built only from your own rates, policies, and tour details, clearly marked as automated
  • Weather, cancellation, and special requests passed to a person
  • Quotes and group enquiries drafted for your team to approve
  • Follow-up on enquiries that have gone quiet
  • Every conversation logged for review
Package 03

Channels & Accounts

One calendar across your own site and the platforms you sell on, with payments flowing into Xero or MYOB.

  • Availability kept in step across your channels, where each platform allows
  • Payments matched to bookings and posted to Xero or MYOB
  • Supplier and commission records kept in one place
  • A weekly view of bookings, takings, and what is still owed
Package 04

Reviews & Repeat Guests

Every guest asked for a review at the right moment, and past guests reminded to come back.

  • Review requests sent after the stay or tour
  • Replies to Google reviews drafted for you to approve
  • Past guest lists kept clean for off-season offers

How it works

Done for you, in five steps.

You explain how the business runs once. We do the building, connecting, and running.

  1. 01

    Scope

    A short discovery of how work actually flows today

  2. 02

    Prioritise

    The two or three uses with the clearest return

  3. 03

    Build

    Done for you, connected to the tools you already have

  4. 04

    Launch

    With your team trained and a human in the loop

  5. 05

    Support (optional)

    Monitored and improved after launch, on a monthly plan

Frequently asked

We are a small operator with a short season. Is this worth it?

Yes, if enquiries or bookings slip through in the busy weeks. We start with the one job that costs you the most, and we size the work for small operators.

We use Rezdy, FareHarbor, or Cloudbeds. Do we need to change?

No. We connect to the booking system you use now and build around it. The scoping step confirms what that system allows before you commit.

Will guests know they are talking to AI?

Yes. We set the assistant to say it is automated and to hand over to a person whenever a guest asks. Your team approves anything uncertain.

Can it handle weather cancellations?

No. It passes weather changes and refunds to your team. Those calls stay with you.

Do you also work with operators in the Pacific Islands?

Yes. We build for tourism across Australia and the Pacific, including systems that keep working through poor connections.

Start with a short scoping call. We will tell you which package fits. If software or AI is not the answer to your problem then we will tell you what is.

A few lines is plenty.

We reply within one business day. See our privacy policy.

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