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New Zealand · For lodges, tours & activity operators

Done-for-you digital transformation for lodges, holiday parks, accommodation providers, tour and activity operators, and travel agents in New Zealand. We build booking, guest reply, and payment systems around the tools you already use, sized for small operators.

Works with the tools you already use

We connect to the software you run today. Where nothing fits, we build the software you need.

  • Xero
  • MYOB
  • Rezdy
  • FareHarbor
  • Cloudbeds
  • Little Hotelier
  • SiteMinder
  • Booking.com
  • Airbnb
  • Stripe
  • Google Business Profile
  • QuickBooks
  • Zoho
  • Microsoft 365
  • Google Workspace
  • Salesforce
  • HubSpot
  • Slack
  • Notion
  • Shopify
  • SAP
  • Oracle NetSuite
  • Odoo
  • Power BI
  • Zapier

The problems we solve

Sound familiar?

  • Overseas guests book weeks ahead through online travel agents, and the commission on each booking adds up
  • Enquiries come from different time zones, and a reply the next morning is often too late
  • Availability sits in a booking system, a diary, and several platforms, and they drift apart
  • A small team does the work of a large one, and the owner is also the front desk
  • Seasonal staff are hard to find and train, so reply quality changes from week to week
  • Reviews and follow-up happen only when someone has time

Done-for-you packages

Pick the problem. We build the fix.

Every package starts with a short scoping call, so what we build fits how your business actually runs. Pricing is quoted after scoping.

Package 01

Direct Booking Setup

A booking page in your own name that shows live availability, takes deposits, and sends the guest a clear confirmation.

  • Rooms, tours, or activities with live availability, set up in or connected to your booking system
  • Deposits and full payments through Stripe
  • Confirmation and pre-arrival messages sent automatically
  • Group and private booking options where they suit you
  • Sized for small operators, so a small lodge can afford it
Package 02

Guest Reply Agent

An AI assistant that answers guest questions by message, email, and your site at any hour, and passes anything uncertain to your team to approve.

  • Answers built only from your own rates, policies, and tour details, clearly marked as automated
  • Replies ready when overseas guests are awake and you are not
  • Quotes and special requests drafted for your team to approve
  • Follow-up on enquiries that have gone quiet
  • Every conversation logged for review
Package 03

Channels & Accounts

One calendar across your own site and the platforms you sell on, with payments flowing into Xero or MYOB.

  • Availability kept in step across your channels, where each platform allows
  • Payments matched to bookings and posted to Xero or MYOB
  • Commission and supplier records kept in one place
  • A weekly view of bookings, takings, and what is still owed
Package 04

Reviews & Repeat Guests

Every guest asked for a review at the right moment, and past guests reminded to come back.

  • Review requests sent after the stay or tour
  • Replies to Google reviews drafted for you to approve
  • Past guest lists kept clean for off-season offers

How it works

Done for you, in five steps.

You explain how the business runs once. We do the building, connecting, and running.

  1. 01

    Scope

    A short discovery of how work actually flows today

  2. 02

    Prioritise

    The two or three uses with the clearest return

  3. 03

    Build

    Done for you, connected to the tools you already have

  4. 04

    Launch

    With your team trained and a human in the loop

  5. 05

    Support (optional)

    Monitored and improved after launch, on a monthly plan

Frequently asked

We have a very small team. Is this too big for us?

No. Small teams gain the most. We start with the one job that costs you the most time, build that first, and add more only when you want it.

Do we need to replace our booking system?

Usually not. We connect to the system you use now, such as Rezdy, FareHarbor, or Little Hotelier, and build around it. The scoping step confirms what is possible.

Will guests know they are talking to AI?

Yes. We set the assistant to say it is automated and to hand over to a person whenever a guest asks. Your team approves anything uncertain.

Can it decide on refunds or weather changes?

No. It passes those to your team. Refunds, prices, and safety calls stay with you.

Do you work with operators in the Pacific Islands too?

Yes. Tourism across the Pacific is a core part of our work, including tools that keep working through poor connections.

Start with a short scoping call. We will tell you which package fits. If software or AI is not the answer to your problem then we will tell you what is.

A few lines is plenty.

We reply within one business day. See our privacy policy.

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